The Certified SAFe Scrum Master (SSM) course equips Scrum Masters, team leaders, and Agile practitioners with the skills to facilitate high-performing teams within an enterprise. Unlike some Scrum Master training, which focuses primarily on a single Scrum team, this course explores the Scrum Master role in the context of an enterprise-wide Agile delivery.

Participants will learn how to coach teams, facilitate events, remove impediments, and foster continuous improvement while supporting alignment across multiple teams. The course also introduces Lean-Agile principles, servant leadership, and practical AI capabilities that can help Scrum Masters improve facilitation, coaching, planning, and team effectiveness in modern organisations.